Automate. Optimise. Convert.

Smarter Guest Conversations. More Revenue. Less Effort.

Your all-in-one AI concierge for hotels, villas, and resorts — handling WhatsApp, SMS, Facebook, Instagram and email in one place.

AI Concierge Performance Insights

0%
of guest requests are resolved instantly by AI or your team via WhatsApp or SMS.
0Hrs
saved every week by automating common guest questions and requests.
0%
Increase in direct bookings by using our built in guest marketing and follow up tools.
0%
ownership of your guest data with full control, access, and portability.

Automate. Optimise. Convert.

App Sonigo: AI-Powered Growth for Your Business

Unlock the power of AI to streamline your outreach, nurture leads, and grow your brand—without the manual work.

AI Concierge Performance Insights

0%
of guest requests are resolved instantly by AI or your team via WhatsApp or SMS.
0Hrs
saved every week by automating common guest questions and requests.
0%
Increase in direct bookings by using our built in guest marketing and follow up tools.
0%
ownership of your guest data with full control, access, and portability.

Calculate Your Return on Investment

ConciergeAI ROI Estimator
Powered by Sonigo Tech

Input Your Metrics

Adjust the sliders and fields below to match your hotel's current operations.

Property Details

$
%

AI Concierge

$

Monthly costs for current tools.

$
$
$
$
$
Current Total: $800/mo
employees
$
hrs

Missed Opportunities

Est. Monthly Benefit

$0
+ $0 / yr

Tech Cost Savings

$0

Replacing your stack with our All-in-One

Hours Saved / Month

0 hrs

Valued at $0 in wages

Value Breakdown

Total Value $0

By implementing the AI Concierge, you are driving value through Labor Efficiency, Lead Recovery, OTA Savings, Upsell Revenue, and Quiet Season Uplift.

Equivalent Value

$0 / year

is enough to pay for...

  • 🏠 Renovating 0 Guest Rooms
  • 👩‍🍳 Hiring 0 Full-Time Staff
  • 📢 Boosting Ad Spend by $0/mo

24/7 AI Concierge · Full Guest Journey · AI Assistants · PMS Integrations · AI Chatbot

24/7 AI Concierge · Full Guest Journey · AI Assistants · PMS Integrations · AI Chatbot

WhatsApp Newsletters

SuperDesign Project

One AI enabled Inbox for Every Guest Conversation

Manage WhatsApp, SMS, Messenger, Instagram DMs, and email in one inbox. Out of hours, AI replies instantly so nothing gets missed.

Reply faster, assign conversations to the right team member, and keep every guest request moving.

  • Reply and follow up faster across every channel

  • Assign chats, add notes, and track what is happening

  • Keep every guest message in one place from enquiry to post stay

One AI enabled Inbox for Every Guest Conversation

Manage WhatsApp, SMS, Messenger, Instagram DMs, and email in one inbox. Out of hours, AI replies instantly so nothing gets missed.

Reply faster, assign conversations to the right team member, and keep every guest request moving.

  • Reply and follow up faster across every channel

  • Assign chats, add notes, and track what is happening

  • Keep every guest message in one place from enquiry to post stay

Meet Alice: Your 24/7 AI Employee

Instant replies out of hours. More direct bookings and upsells.

Guests message across social DMs, WhatsApp, SMS, web chat, and phone. Autopilot handles FAQs out of hours. In office hours, Suggested Replies drafts and translates in your voice, aligned to house rules.

  • 24/7 Autopilot across DMs, WhatsApp, SMS, web chat, and Voice AI

  • Suggested Replies in office hours, on brand, on policy

  • Instant translation for international guests

  • Follow ups and handover to staff when needed

Meet Alice: Your 24/7 AI Employee

Instant replies out of hours. More direct bookings and upsells.

Guests message across social DMs, WhatsApp, SMS, web chat, and phone. Autopilot handles FAQs out of hours. In office hours, Suggested Replies drafts and translates in your voice, aligned to house rules.

  • 24/7 Autopilot across DMs, WhatsApp, SMS, web chat, and Voice AI

  • Suggested Replies in office hours, on brand, on policy

  • Instant translation for international guests

  • Follow ups and handover to staff when needed

Pipeline Management

One view of every booking, stay, and event, from enquiry to check out.

Enquiry, Quote Sent, Booking Link Sent, Deposit Paid, Confirmed, Pre arrival, Stay Upsell's, Check out day, Review request, Follow up for next stay

  • Dedicated pipelines for weddings, groups, and functions

  • Auto follow ups after brochure sent or quote shared

  • Assign to the right team member with notes, tasks, and reminders

  • Track conversion rate, response time, and revenue won direct

Pipeline Management

One view of every booking, stay, and event, from enquiry to check out.

Enquiry, Quote Sent, Booking Link Sent, Deposit Paid, Confirmed, Pre arrival, Stay Upsell's, Check out day, Review request, Follow up for next stay

  • Dedicated pipelines for weddings, groups, and functions

  • Auto follow ups after brochure sent or quote shared

  • Assign to the right team member with notes, tasks, and reminders

  • Track conversion rate, response time, and revenue won direct

Smart Guest Segmentation

Know who is coming, what they value, and how to sell to them.

Segment guests by stay history, spend, booking source, language, party type, and preferences so every message, offer, and follow up feels personal. That means better experiences, more upsells, and more repeat bookings.

  • Identify VIPs early and personalise the stay

  • Send the right offers to families, couples, and groups

  • Drive more upsells with targeted messaging

  • Improve repeat bookings and reviews with better follow up

Smart Guest Segmentation

Know who is coming, what they value, and how to sell to them.

Segment guests by stay history, spend, booking source, language, party type, and preferences so every message, offer, and follow up feels personal. That means better experiences, more upsells, and more repeat bookings.

  • Identify VIPs early and personalise the stay

  • Send the right offers to families, couples, and groups

  • Drive more upsells with targeted messaging

  • Improve repeat bookings and reviews with better follow up

Explore Forms and Surveys

OTA Reputation Management

Automate review responses with AI

AI reply to Google and Facebook reviews inside AppSonigo . For OTA reviews, use AI drafted replies and jump to the original review link to post in seconds.

  • Automated review requests via SMS, email, and WhatsApp

  • Reply to Google and Facebook reviews inside AppSonigo (with AI)

  • AI drafted replies for OTAs with direct review links

  • Display review widgets on your website

  • Gain insights with real-time analytics

OTA Reputation Management

Automate review responses with AI

AI reply to Google and Facebook reviews inside AppSonigo . For OTA reviews, use AI drafted replies and jump to the original review link to post in seconds.

  • Automated review requests via SMS, email, and WhatsApp

  • Reply to Google and Facebook reviews inside AppSonigo (with AI)

  • AI drafted replies for OTAs with direct review links

  • Display review widgets on your website

  • Gain insights with real-time analytics

Funnels, Websites,

Forms & Surveys

Launch seasonal offers and event pages fast, without waiting on a developer. Hosted for you.

Build high converting hotel landing pages in minutes, from summer packages and spa websites to weddings and events. Every page is hosted on AppSonigo, with forms and surveys feeding straight into your CRM and automations.

  • Seasonal offer and event landing pages, built and published fast

  • Enquiry, wedding and group booking forms that route to the right team

  • Surveys for guest preferences, feedback, and post stay reviews

  • Hosting included

Funnels, Websites,

Forms & Surveys

Launch seasonal offers and event pages fast, without waiting on a developer. Hosted for you.

Build high converting hotel landing pages in minutes, from summer packages and spa websites to weddings and events. Every page is hosted on AppSonigo, with forms and surveys feeding straight into your CRM and automations.

  • Seasonal offer and event landing pages, built and published fast

  • Enquiry, wedding and group booking forms that route to the right team

  • Surveys for guest preferences, feedback, and post stay reviews

  • Hosting included

The Plays

Modular AI and automation strategies to transform your operations.

Omnichannel AI Concierge

Instant responses on WhatsApp/Web. Handles FAQs, room service, and booking inquiries automatically.

Voice AI Receptionist

Never miss a call. Handles out-of-hours bookings and captures leads when reception is busy.

Digital Upsell Engine

Pre-arrival menus for spa & dining sent automatically to guest phones.

Plastic Pipe Workflows

Step-by-step digital SOPs on tablets. Enforces standards for VIP arrivals and issue resolution.

Unified Inbox

Connects WhatsApp, Email, Booking.com, and Insta DMs into one staff dashboard.

Database Reactivation

Wake up 'dead' leads. Automated campaigns to past guests to drive direct re-booking.

Loyalty & Referrals

Track word-of-mouth. Give influencers and partners unique links and track revenue.

Smart Reputation

Auto-request reviews from happy guests at the perfect moment to boost TripAdvisor rank.

Elevate Your Hospitality, Effortlessly

Scan the QR code to interact with our WhatsApp AI Concierge and see how it can transform your guest experience.

Elevate Your Hospitality, Effortlessly

Scan the QR code to interact with our WhatsApp AI Concierge and see how it can transform your guest experience.

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Why Choose

App Sonigo?

Powerful AI-driven tools to automate, optimise, and scale your business effortlessly.

Image

AI-Driven Efficiency

Automate time-consuming tasks and focus on what matters.

Image

Scalable Growth

Designed to grow with your business at any stage.

Image

All-in-One Solution

Sales, marketing, and reputation management in one platform.

Image

Seamless Integrations

Connect effortlessly with your existing tools and workflows.

Why Choose

App Sonigo?

Powerful AI-driven tools to automate, optimise, and scale your business effortlessly.

Image

AI-Driven Efficiency

Automate time-consuming tasks and focus on what matters.

Image

Scalable Growth

Designed to grow with your business at any stage.

Image

All-in-One Solution

Sales, marketing, and reputation management in one platform.

Image

Seamless Integrations

Connect effortlessly with your existing tools and workflows.

Start quickly with tailored onboarding solutions

Access videos and step-by-step tutorials with every plan, plus guided support from an onboarding specialist—exclusively available with Standard and Premium plans.

Unbeatable Value, Unmatched Features

Replace multiple costly tools with a single, comprehensive solution. App Sonigo delivers everything your business needs, starting at just $197 per month.

Self Serve Pricing Options

Annually Monthly

Self Serve

Starter

$39

Per month billed annually

up to 50 rooms

  • Webchat

  • Instagram

  • Facebook Messenger

  • Sonigo School

  • CRM & Pipeline Management

  • Conversations (Unified Inbox)

  • Booking & Appointments

  • Tracking & Analytics

*Cost shown does not include the optional, one-time Onboarding for a fee of $1,000 Click here for more info.

Self Serve

Growth

$158

Per month billed annually

up to 50 rooms

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Everything in The Starter Plan +

  • Courses / Products

  • Communities / memberships

  • Email Marketing

  • Funnels & Websites

  • Forms & Surveys

  • Reputation Management

  • Payments

  • Webchat

*Cost shown does not include the optional, one-time Onboarding for a fee of $1,000 Click here for more info.

Self Serve

Pro

$237

Per month billed annually

up to 50 rooms

  • Voice AI

  • Conversation AI

  • Api Access

  • Your Mobile App

  • Digital Phone Number

  • IVR

  • SMS & WhatsApp Marketing

  • Marketing Automation

  • Digital Contracts

  • Affiliate Management

  • Call Tracking

  • Add Manager

*Cost shown does not include the optional, one-time Onboarding for a fee of $1,000 Click here for more info.

Self Serve

Starter

$49

Per month billed monthly

up to 50 rooms

  • Webchat

  • Instagram

  • Facebook Messenger

  • Sonigo School

  • CRM & Pipeline Management

  • Conversations (Unified Inbox)

  • Booking & Appointments

  • Tracking & Analytics

*Cost shown does not include the optional, one-time Onboarding for a fee of $1,000 Click here for more info.

Self Serve

Growth

$197

Per month billed monthly

up to 50 rooms

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Everything in The Starter Plan +

  • Courses / Products

  • Communities / memberships

  • Email Marketing

  • Funnels & Websites

  • Forms & Surveys

  • Reputation Management

  • Payments

  • Webchat

*Cost shown does not include the optional, one-time Onboarding for a fee of $1,000 Click here for more info.

Self Serve

Pro

$297

Per month billed monthly

up to 50 rooms

  • Voice AI

  • Conversation AI

  • Api Access

  • Your Mobile App

  • Digital Phone Number

  • IVR

  • SMS & WhatsApp Marketing

  • Marketing Automation

  • Digital Contracts

  • Affiliate Management

  • Call Tracking

  • Add Manager

*Cost shown does not include the optional, one-time Onboarding for a fee of $1,000 Click here for more info.

Partner Pricing Options

Choose a plan that fits your needs

Annually Monthly

Partner

Cruise

$1,600

Per month billed annually

up to 50 rooms

Everything in Self Serve plans

  • Support
    Unlimited Video & Text

  • Implementation Specialist
    1 full-time

  • CRM and Automation Lead
    4 Days / Month

  • Strategic Lead
    2 Days / Month

Partner

Sprint

$2,400

Per month billed annually

up to 50 rooms

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Everything in Self Serve plans

  • Support
    Unlimited Video & Text

  • Implementation Specialist
    2 full-time

  • CRM and Automation Lead
    8 Days / Month

  • Strategic Lead
    3 Days / Month

Partner

Cruise

$3,200

Per month billed annually

up to 50 rooms

Everything in Self Serve plans

  • Support
    Unlimited Video & Text

  • Implementation Specialist
    3 full-time

  • CRM and Automation Lead
    12 Days / Month

  • Strategic Lead
    4 Days / Month

Partner

Cruise

$2,000

Per month billed monthly

up to 50 rooms

Everything in Self Serve plans

  • Support
    Unlimited Video & Text

  • Implementation Specialist
    1 full-time

  • CRM and Automation Lead
    4 Days / Month

  • Strategic Lead
    2 Days / Month

Partner

Sprint

$3,000

Per month billed monthly

up to 50 rooms

text M

Everything in Self Serve plans

  • Support
    Unlimited Video & Text

  • Implementation Specialist
    2 full-time

  • CRM and Automation Lead
    8 Days / Month

  • Strategic Lead
    3 Days / Month

Partner

Cruise

$4,000

Per month billed monthly

up to 50 rooms

Everything in Self Serve plans

  • Support
    Unlimited Video & Text

  • Implementation Specialist
    3 full-time

  • CRM and Automation Lead
    12 Days / Month

  • Strategic Lead
    4 Days / Month

Add-ons

Starting at our Starter tier, you can further improve your experience with add-ons unlocking additional capabilities & functionality to your needs.

Additional agents - $7 Per Agent


Add an extra team member seat. Assign conversations and keep clear ownership across your inbox.

AI Package - $97 per month

Unlimited AI usage. Instant replies and smart follow ups across your guest conversations.

Add-ons

Starting at our Starter tier, you can further improve your experience with add-ons unlocking additional capabilities & functionality to your needs.

Additional agents
Add an extra team member seat. Assign conversations and keep clear ownership across your inbox.

$7 Per Agent

AI Package
Unlimited AI usage. Instant replies and smart follow ups across your guest conversations.

$97 per month

FAQ's

Get answers to your most pressing questions about WhatsApp, SMS, Webchat & Email.

Is it available 24/7?

Yes, the AI Concierge operates around the clock, allowing guests to resolve issues independently at any time, which reduces the workload on your physical staff.

Is this a standalone app?

To provide a friction-less experience, the service is delivered via WhatsApp. Guests do not need to download new software or register for a portal; they simply scan a QR code at check-in to begin chatting.

How much control do I have over what the AI says?

You have 100% control. The system is specifically engineered to avoid "hallucinations" by only using the correct and verified content components you provide.

Can the AI help with hotel revenue?

Yes. The platform identifies upselling and cross-selling opportunities, such as room upgrades, spa bookings, or restaurant reservations, and presents them to guests at optimal times during their stay.

Still have questions?

We're here to help you!

Transform Your Business with AI

Discover how our AI solutions can streamline your operations and
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