Set your IVR system with Sonigo
Transform Your Calls. Impress Every Caller, Every Time
Smart, scalable IVR systems route calls, gather insights, and improve customer experiences—without the extra staffing.
Set your IVR system with Sonigo
Transform Your Calls. Impress Every Caller, Every Time
Smart, scalable IVR systems route calls, gather insights, and improve customer experiences—without the extra staffing.
Effortlessly Handle Support Calls
30%
reduction on customer service costs
45
seconds reduction in average handle time (AHT) per call
Overwhelmed Call Centres and Frustrated Customers?
Managing high volumes of incoming calls can overwhelm customer service teams, leading to long wait times, misrouted inquiries, and decreased customer satisfaction. Traditional phone systems often lack the flexibility and efficiency needed to handle diverse customer needs effectively.
Streamline Inbound Calls with Interactive Voice Response
IVR (Interactive Voice Response) is a smart phone system that uses pre-recorded menus to guide callers to the right department or team, based on keypad inputs or voice commands. It’s widely used by growing businesses to cut response time, reduce strain on staff, and create a smoother customer experience.
Fewer Touchpoints, Faster Resolutions
Instead of relying on a receptionist or agent to direct calls, IVR systems automatically collect caller information and route them to the most suitable agent or team. That means faster help for the customer and more focus time for your team. Using App Sonigo’s workflow automation, you can build an IVR system that is tailored to your business’ needs.
Why Businesses Rely on IVR..
Businesses rely on IVR to reduce manual work and boost service quality. App Sonigo delivers fully custom IVR solutions that fit your workflows, route calls efficiently, give agents context, ease team workload, and improve customer experience—all without extra staff. We manage the tech so you can focus on growth.
Transcribe and Record Your IVR Conversations
App Sonigo automatically records and transcribes IVR calls, so you can read what customers say without replaying audio. Quickly spot missed enquiries, respond faster, and keep every message clear and actionable.
Your Industry, Our Expertise
Your Industry, Our Expertise
Seamlessly Connect with YOUR Favourite Tools and Apps
Effortlessly connect with your favorite tools and apps to ensure all your systems work together seamlessly, saving you time and streamlining your workflow
YOUR OWN AI-Powered Lead-Generation System
Monty engages 1,000+ targeted prospects weekly through LinkedIn DMs with personalised outreach—fully automated for your business growth.
Start quickly with tailored onboarding solutions
Access videos and step-by-step tutorials with every plan, plus guided support from an onboarding specialist—exclusively available with Standard and Premium plans.
Unbeatable Value, Unmatched Features
Replace multiple costly tools with a single, comprehensive solution. App Sonigo delivers everything your business needs, starting at just $197 per month.
Pricing Options
Choose a plan that fits your needs
This is a Done With You Service
APP SONIGO
STARTER
$158
Per month billed annually
1 to 5 person business,
Chat Support
Choose our standard package for a budget service that is still amazing but costs a bit less.
*Cost shown does not include the required, one-time Onboarding for a fee of $1,000 Click here for more info.
APP SONIGO
PROFESSIONAL
$237
Per month billed annually
6 to 15 person business,
Chat & Loom Support
Choose our professional package to include everything that App Sonigo has to offer.
*Cost shown does not include the required, one-time Onboarding for a fee of $1,500 Click here for more info.
APP SONIGO
ENTERPRISE /
TEAM FOR HIRE
16 + person business,
tailored solutions
For growing businesses and enterprise clients who need more than just tools, our Team for Hire package offers a fully managed, done-for-you service with hands-on support.
We assign dedicated AppSonigo experts to set up, manage, and run your day-to-day marketing operations, or to work alongside your team to provide training and guidance. This includes campaign execution, funnel builds, automation workflows, and CRM management.
Ideal for businesses that want expert delivery now and a capable in-house team for the long term.
APP SONIGO
STARTER
$197
Per month billed monthly
1 to 5 person business,
Chat Support
Choose our standard package for a budget service that is still amazing but costs a bit less.
*Cost shown does not include the required, one-time Onboarding for a fee of $1,000 Click here for more info.
APP SONIGO
PROFESSIONAL
$297
Per month billed monthly
6 to 15 person business,
Chat & Loom Support
Choose our professional package to include everything that App Sonigo has to offer.
*Cost shown does not include the required, one-time Onboarding for a fee of $1,500 Click here for more info.
APP SONIGO
ENTERPRISE /
TEAM FOR HIRE
16 + person business,
tailored solutions
For growing businesses and enterprise clients who need more than just tools, our Team for Hire package offers a fully managed, done-for-you service with hands-on support.
We assign dedicated AppSonigo experts to set up, manage, and run your day-to-day marketing operations, or to work alongside your team to provide training and guidance. This includes campaign execution, funnel builds, automation workflows, and CRM management.
Ideal for businesses that want expert delivery now and a capable in-house team for the long term.
Integrate With More Than 1,600 Apps
Discover how our AI solutions can elevate your customer service and streamline operations today.
FAQs
Get answers to your most pressing questions about our IVR.
Can IVR help reduce the workload of my support team?
Absolutely! IVR reduces the workload of your support team by automating call routing and providing customers with immediate responses to frequently asked questions. This allows your agents to focus on more complex issues, improving efficiency and reducing wait times.
Can I use multiple phone numbers with the same IVR workflow?
No, each phone number can only be assigned to one IVR workflow at a time.
Can I connect IVR calls to external numbers?
Yes, the IVR Connect Call action allows calls to be transferred to users within the system or external numbers.
How can I track the performance of my IVR system?
Through the workflow’s enrollment history and execution logs, you can track your IVR system’s performance metrics. You can also check the call recordings on the Conversation tab in App Sonigo.
Still have questions?
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