AI agents and AI consulting

AI agents for small businesses, with a person in charge.

Sonigo is an AI-first agency. Our AI consulting finds the work AI can take off your team; we then build AI agents and automation that do it inside App Sonigo, our AI-powered CRM, with a person approving every step that matters.

You approve before anything is sentYour data stays in your accountBuilt on GoHighLevel
Small business owner using an AI agent on a laptop in her cafe
Sales assistant
On duty
WhatsApp · New enquiryHi, do you have a pitch for two adults and a dog, 14 to 16 August?
Checked availability, prices and the pet policy in your CRM
Draft replyYes, pitch 12 is free those nights and dogs are welcome. It is £96 in total. Shall I hold it for you?
Waiting for Sam to approve
Sent. Contact updated and moved along your pipeline
New enquiry

What AI-first means here

What an AI-first business looks like: work your team no longer has to do.

Most businesses bolt a chatbot onto the same busy week. AI-first means starting from the work itself: which jobs repeat, which leak money, and which an agentic AI system can do well enough to trust.

Workflow
Today
With a Sonigo agent
New enquiries
Answered when someone is free, often the next day
Answered in minutes, day or night, with a person approving
Lead follow-up
Depends on who remembers
Every lead followed up on a plan, logged in the CRM
LinkedIn outreach
Hours of manual connecting and messaging
Monty finds and messages the right people; replies come to you
Reviews and reputation
Replied to in batches, or not at all
Every review answered in your voice
Reporting
Someone builds the spreadsheet on Friday
A written summary waiting on Monday morning

How an engagement runs

AI consulting and implementation in three steps.

Start small, prove it works on your real work, then let it run. Every AI implementation follows the same three steps, so you know what you get at the end of each one.

AI consultant mapping a small business workflow on a whiteboard
  1. AI opportunity audit

    Right when you know AI could help but not where

    We sit with your team, map how the work really runs and put a number on the hours and leads it costs you.

    • Your top workflows mapped
    • Hours and missed leads measured
    • A written plan: what to automate first, and why
  2. Agent build

    Right when one workflow is clearly worth it

    We build one agent for one workflow inside App Sonigo, with your team, and run it on real work before it goes live.

    • A written playbook: what it does, what it never does, when it hands over
    • An acceptance test built from your real cases
    • Supervised run with approval on every send
  3. Run and improve

    Right when you want it looked after

    A named person at Sonigo watches every agent's work, fixes what drifts and adds the next workflow when you are ready.

    • Monthly review of results and costs
    • Running costs capped, with alerts
    • One improvement every month
20 cases

Before an agent works on its own, it has to get at least 18 of 20 real cases right with a person checking each one, and no serious mistakes in the last ten. Until then, a person approves every send.

Want your own team to use AI well? We also run AI training for businesses.

We run on what we sell

Sonigo runs on the same AI agents we build for clients.

Three AI agents work alongside our staff every day. Each has a written playbook and a clear point where a person decides. That is the model we build for you.

A team working together around a laptop

Cora

Project management

Turns meeting notes into tasks with owners and deadlines, and reminds people when work goes quiet.

A person decides what gets prioritised and when a client is told.

Ziggy

Growth and leads

Finds new prospects every morning, runs LinkedIn outreach and keeps ad campaigns inside a set budget.

A person decides on new ads, budgets and who we approach.

Sonnet

Content

Researches the week's news for each sector and drafts social posts, ready to schedule in the CRM.

A person decides which posts go out.

When AI gets it wrong

Safe AI automation: the part most AI projects skip.

Agents make mistakes. Every agent we build comes with these safeguards from day one.

  • You approve first

    Nothing goes to a customer without a person's approval until the agent has passed its acceptance test.

  • One switch to pause

    Any agent can be paused at once, and the work falls back to your team.

  • Your data stays yours

    Agents work inside your App Sonigo account. Contacts, conversations and playbooks belong to you.

  • Costs you can see

    AI running costs have a monthly cap and an alert before it is reached.

  • Written down, not in someone's head

    Each agent has a playbook: its job, its limits and when it must hand over to a person.

  • Checked every month

    We review what each agent did, fix what drifted and tell you plainly how it is performing.

AI agency and AI consulting FAQs

What is an AI-first agency?

An AI-first agency starts from the work rather than the tools. Sonigo looks at how your business runs, finds the jobs an AI agent can do reliably, builds those agents and looks after them, while your team keeps the decisions.

What does AI consulting for a small business include?

Our AI consulting starts with an audit: we map your main workflows, measure the hours and leads they cost, and give you a written plan of what to automate first. You can then have us build the first AI agent, or take the plan to your own team.

What is an AI agent?

An AI agent is software that can carry out a task from start to finish, such as reading an enquiry, checking your CRM, drafting a reply and updating the contact. Ours work inside App Sonigo and ask a person to approve anything that goes to a customer.

Will an AI agent send messages without us knowing?

No. Until an agent has passed its acceptance test on your real cases, a person approves every message. After that you choose which kinds of message it may send on its own, and you can pause it at any time.

How much does AI consulting cost?

It depends on how many workflows are involved, so we quote after a free 30-minute call.

Do we need to move to App Sonigo?

Our agents work best inside App Sonigo, because that is where your contacts, conversations and pipeline live. If you use another CRM, the audit will tell you whether to connect it or move.

Find out what AI could take off your team's plate.

In 30 minutes we will look at how your enquiries and follow-ups run today, and tell you honestly where an agent would help and where it would not.

SEE WHERE AI COULD HELP YOUR BUSINESS

Book Your 30-Minute Call

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Sonigo: AI-first agency, AI consulting and AI-powered CRM for small businesses.

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